Shipping Policy

Welcome to Petsidee.com! We’re committed to delivering your favorite pet products safely and efficiently. Please review our shipping policy below to understand how we process and ship your orders.

 

 

 

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Order Processing Time

 

 

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email.

  • You will receive another notification once your order has shipped.

  • In rare cases of high demand or supplier delays, processing may take slightly longer — if so, we’ll notify you right away.

 

 

 

 

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Shipping Times

 


We ship worldwide. Delivery times vary depending on your location:

 

Region

Estimated Delivery Time

United States

7–15 business days

United Kingdom

7–15 business days

Canada

10–20 business days

Australia

10–20 business days

Europe

10–18 business days

Rest of World

10–25 business days

 

 

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Shipping Costs

 

 

  • Free standard shipping on all orders (unless otherwise stated at checkout).

  • Expedited shipping (if available) will be shown at checkout with applicable fees.

 

 

 

 

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Order Tracking

 


Once your order ships, you’ll receive a tracking number via email.

Tracking may take 3–5 business days to update after dispatch.

 

 

 

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Customs, Duties & Taxes

 


Your order may be subject to import duties or taxes (including VAT) once it reaches your destination country.

Petsidee.store is not responsible for these charges — they are the customer’s responsibility.

 

 

 

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Lost, Stolen, or Delayed Packages

 


We are not liable for packages once marked as delivered by the carrier.

If your package is delayed or missing, please contact us at support@petsidee.com, and we’ll do our best to help you locate it.

 

 

 

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Questions

 


If you have any questions about your order or shipping, contact our friendly team at:

📧 support@petsidee.com